Frequently asked questions
Clear answers for
farm and trade partners.
Find essential information about product selection, technical guidance and international cooperation.
Products & application
How do I choose the right Kacai product?+
Start with the production stage, pond history, water and bottom condition, animal behavior and your primary concern. Contact our team with this information for a more relevant direction.
Which products focus on pond bottom care?+
Microbial Bottom Cleaner and White Tablets belong to our pond bottom care range. Their roles and timing differ, so selection should reflect the current pond condition.
Which products support nutrition and growth?+
Shrimp & Crab Booster and Aquatic Vitality Plus are designed around appetite, feed utilization, vitality, stress resistance and healthy growth.
Can products replace routine pond monitoring?+
No. Products work within a management program. Regular observation of water, bottom, feeding response, weather and shrimp condition remains essential.
International cooperation
Do you work with overseas distributors?+
We welcome enquiries from aquaculture distributors, technical service teams and commercial farming partners. Share your company profile, market and aquaculture focus to begin the discussion.
What information should I include in an enquiry?+
Include your country or region, species, farming model, production stage, current challenge and the products you are interested in.
How can I contact Kacai Biotech?+
Call 400 615 5958 or +86 132 9127 6239. The mobile number is also available on WeChat.