Information we collect
When you contact Kacai Biotech, request a quotation, or submit a website form, we may collect your name, company, email address, telephone number, country or region, and the information you include in your enquiry. We may also receive basic technical information such as browser type and pages visited.
How we use information
We use this information to answer enquiries, provide product and technical information, evaluate distribution or cooperation requests, operate and protect the website, and improve our services. We do not sell personal information.
Cookies and local storage
Essential storage may be used to remember website preferences, including your cookie choice. Optional analytics cookies are used only when enabled. You can clear stored preferences through your browser settings.
Sharing and international transfers
Information may be processed by service providers that support website hosting, communications, security, or business operations. We limit access to what is reasonably required and apply appropriate safeguards when information is transferred across borders.
Retention and security
We retain information only for as long as needed for the purpose for which it was collected, legal obligations, or legitimate business records. We use reasonable administrative and technical measures to protect it, although no online system can be guaranteed completely secure.
Your choices
You may request access, correction, or deletion of personal information, or object to certain processing where applicable. To make a request, contact us using the details below.
Contact
Kacai Biotech, No. 99, Huai'an Community Industrial Zone, Laoguan Township, Funan County, Fuyang City, Anhui Province, China. Telephone: +86 132 9127 6239.